Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of EUR 6,50 per order.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight. Please kindly see the calculated shipping costs in your shopping basket. If you need special assistance with your shopping and / or delivery method, please contact us at hello@orilabo.com and we will there to help.

For delivery to foreign islands, an island surcharge of EUR 10,00  will be added to the shipping costs.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 7 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

Payment via credit card
Payment via PayPal
Payment via Sofortüberweisung [immediate transfer] (via Klarna) 
Payment by invoice (via Klarna)
-  Payment via direct debit (via Klarna)
-  Payment via Google Pay
-  Payment via Apple Pay



Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


Our bank account:

Commerzbank Köln
IBAN: DE03 3704 0044 0602 0986 00



In case of questions, please contact us at the contact details mentioned in the Legal Notice.